At Cosmobet, we are committed to maintaining the trust that our users place in us by protecting their personal data and respecting their communication preferences.
What Personal Information May Be Collected?
When you register with us or use our services, we may collect various types of information about you. This can include:
We only collect this information for the purposes of providing and improving our services.
Cookies and Tracking Technologies
Our website uses cookies to improve your experience. These small files store anonymous data about your interactions on our site and help us remember preferences between visits.
You can control which types of cookies are stored by modifying your browser settings or opting out of all tracking technologies in the Cookie Consent dialogue box.
Communication Preferences
We respect your preference for how we communicate with you. You can choose to receive marketing emails, push notifications, or SMS messages from us. If at any time you wish to opt-out of receiving these communications, simply visit our Account Settings page and modify your preferences accordingly.
Data Storage and Retention
All user data is securely stored on servers that are protected by industry-standard security measures (see below). We retain personal information for as long as necessary to provide our services or comply with applicable law. If we no longer need your data, it will be deleted from our systems promptly after termination of the service or account.
Security and Account Protection
We take robust technical measures to protect user accounts:
All platform traffic is encrypted with strong ciphers, ensuring confidential data exchange between your device and our servers. Regular security audits are performed by trusted external parties to ensure we remain up-to-date on best practices.
User Rights Regarding Personal Data
You have the right to request access or correction of your personal information stored with us. Please contact our Support Team via email (address below) for further instructions on making a request.
Data Correction or Deletion Requests
We will honour all legitimate requests from users for deletion of their account data and ensure that this is done promptly without undue delay.
Third-Party Services or Integrations
Our platform may include integrations with third-party services. These external providers are governed by their own terms of service and privacy policies, which you should read carefully before using our integrated features. We assume no responsibility for these providers' handling of user data beyond the agreement between us and them.
Responsible Handling of User Information
At all times we strive to provide responsible use of personal information collected from users in accordance with current regulations. If you believe that your rights or concerns have not been met by this policy, please contact our Support Team for an explanation.
Age Restrictions and Minor Protection
We abide by the relevant laws protecting minors' rights regarding data protection and consent. Our minimum age requirement is 18 years.
